We are a group of people who work at a chatbot company. Our dayjob is helping companies automate customer service. However, when we realized much of the COVID-19 (also known as "coronavirus") information from the most reputable sources was locked away in long lists of FAQs, we saw an opportunity to help people find the information they needed. So, we present #coronabot your unofficial guide to the COVID-19 situation.
COVID-19 is a rapidly evolving public health emergency, which of course leads to misinformation and information overload. Googling questions such as “Should I get tested for coronavirus?” lead to news articles about the virus rather than an answer to the question. We wanted to create an easy, accessible tool to help people navigate this critical situation safely.
Spread the word and use the #coronabot
You can also add the chatbot beacon to your own website with a short snippet of code. If you are interested in doing so, please get in touch with us at: firstname.lastname@example.org
Please help us improve #coronabot by leaving feedback directly in the bot whenever you spot something inaccurate, misleading, or out-of-date.
If you are a healthcare professional or academic in the field and would like to help us maintain the accuracy of the bot, please get in touch with us at: email@example.com